FAQ

Tell me about shipping fee?

Shipping fee is $10 evenly for each orders. When you purchased as data download, shipping fee will be free.
(By the fluctuation of exchange rate, shipping fee will change without announcement.

Can I appoint the date and time of delivery.

Unfortunately, no. Appointing of time is not supported.

How long will it take once I order to receive my products?

For data download customers
We will send download URL by email within 5 business days.
Title of email is "[All Sports Community] Photo Data Download URL is HERE".
If you do not recieve the email please ask our customer support desk with your "order number".
For paper print customers
After your order has confirmed, we will ship it within 10 days. It may change by the product or destination.
In case of shipping to Europe, it might takes a time. Thank you for your understanding
If you do not recieve any your orders. please ask our customer support desk with your "order number".

How does my order deliver?

Once your oreder has been confirmed, we start printing your photos directly. So we cannot send it together.